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"The time is right because a bit of investment in SCRM now will get you off the starting line while your competitors are still standing still. They can catch up over time, but it'll be far harder for them to do so if you open the distance now.
Because here's who you're up against: the unimaginative, the unmotivated and the skeptical. Here's what I mean."

If you're still having doubts in turni
In a recent report of CRM decision makers, Nucleus Research, found that adding mobile and social collaboration to CRM increases productivity of sales people.
Nucleus surveyed 223 CRM decision makers, analyzing deployments of both vendors in the CRM Value Matrix and niche CRM vendors in the United States and Europe. Respondents included small, medium, and large enterprises using both on-demand a
Do you believe in extraterrestrial life? This theme has always been of great interest to people. I personally think it's foolish to think that in this gigantic universe, life only exists here. Now many people believe that other forms of life except those on Earth do exist, life on other planets is not only science fiction.
The SETI, Search for Extraterrestrial Intelligence Institute is asking th
"By year-end 2013, B2B organizations using social CRM applications will represent 25 percent of all projects worldwide, which is an increase from fewer than 10 percent in 2011."

This is the opinion of Adam Sarner, a research director at Gartner, covering the global CRM industry. He will discuss the drivers, technology and multiple use cases for social CRM at the Gartner Customer 360 Summit to
The fashion industry is appealing once again to the digital media frontiers.

Oscar De La Renta has embraced crowsourcing inviting consumers to become a part of his creative process by launching a virtual pinboard open for anyone to post their ideas to. The project is called 'The Board', a platform which everyone inspirations is called in order to help the stylist in designing a new collection
"Commerce has always been social. Shopping in the real world is a form of social entertainment, and we turn to people we know for advice on products and services.This social dimension, however, is not yet reflected in today’s search-driven online e-commerce sites."
By now, Social Technology is quite connected to the E-Commerce area.
In this piece, Craig Donato, illustrates the three core lesso
Customer relationship management (CRM) is nothing new, but social CRM is an evolving practice that involves capturing and analyzing customer data generated in the social graph, and then delivering that data to sales, marketing, production, and other areas of the business to improve bottom line results.
As social media continues to expand and fragment, tools that help you identify and aggregate u
In a company's social media strategy you can easily get wrapped up in Facebook and Twitter, as marketing tools. But for a more professional edge, LinkedIn is another excellent tool you and your company can use to reach out to current and potential customers.

Read these following tips.

For LinkedIn users:
1.Comment on status updates
2.Search groups related to your field
3.Ask for recommen
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Welcome to CrowdEngineering Blog. An observatory of crowdsourcing trends and applications.